Folks we like to communicate with you through your account and your order portal. We will put important notes there.
But we are always here by phone or text or email and there is a popup when you first enter the site that allows you to reach us as well
Has my Conserv-A-Store order shipped?
Click the “Login/Register” icon at the top right hand side of the Conservastore web site to check your orders status. We endeavor to keep you up-to-date on your order delivery status during the shipping process. If you need to know asap where things stand just reach out by phone, email, or text(our phone can be texted) and we’ll let you know. Contact us info at the bottom right hand side of the Conservastore web site
How do I change quantities or cancel an item in my Conserv-A-Store order?
Perhaps is best you send us an email or call or text (our phone can be texted) us at our Contact us info at the bottom right hand side of the Conservastore web site
How do I track my order?
Click the “Login/Register” icon at the top right hand side of the Conservastore web site and look for tracking data fr Fedex, US Post, or a truck line. If not there and you need to know asap, perhaps is best you send us an email or call or text (our phone can be texted) Our Contact us info is at the bottom right hand side of the Conservastore web site
My order never arrived.
Click the “Login/Register” icon at the top right hand side of the Conservastore web site and look for tracking data fr Fedex, US Post, or a truck line. If not there and you need to know asap, perhaps is best you send us an email or call or text (our phone can be texted) Our Contact us info is at the bottom right hand side of the Conservastore web sit
An item is missing from my shipment.
Perhaps is best you send us an email or call or text (our phone can be texted) Our Contact us info is at the bottom right hand side of the Conservastore web site
My product is missing parts.
Perhaps is best you send us an email or call or text (our phone can be texted) Our Contact us info is at the bottom right hand side of the Conservastore web site. Please be as specific as you can so we can help you quickly
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
How much is my shipping?
As of March 2020 we approach shipping with 3 methods. A) Free Ship-this tends to be smaller items we are confident our ship cost will not change often. B) We let the shipping calculator figure your freight and you accept or not accept before completing the order. C) Call us for freight-These are items that are very freight sensitive so we ask you to contact us with your item and quantity and we will get you the best freight rate we can. There may be a need for a truck line residential lift gate
How do I return my product?
Folks if the product does not seem to fit your needs and is re sellable for us then we will consider a return. Reach out by phone, email, or text(our phone is textable). Most likely we will ask you to pay the freight back to us and there may be a re stock fee.
I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
Folks if the product does not seem to fit your needs and is re sellable for us then we will consider a return. Reach out by phone, email, or text(our phone is textable). Most likely we will ask you to pay the freight back to us and there may be a re stock fee.If the error was that of Conservastore ie we shipped a totally wrong item we will take it back at our expense.
When will my order ship?
Please see each individual item page for more information on the availability of each item. We try to ship most orders within 3-5 business days. On the items we are prime on there can be a longer delay if our production capacity is at max. In that instance we ask for your patience and we will keep you updated on where your delivery stands
